Residents of Zamfara state, particularly those within the Gusau metropolis, are deeply concerned about alleged misconduct by personnel from the Kaduna Electricity Distribution Company (KEDCO). They have raised alarm over what they perceive as theft and human rights abuses perpetrated against members of the Gusau community.
In recent times, residents have observed a worrying decline in the quality of services provided by KEDCO, compounded by a lack of meter readings conducted by their staff. Instead, customers have been receiving false notices of outstanding debts purportedly owed to KEDCO, with demands to report to their offices for negotiation.
This practice has caused significant distress and confusion among Gusau residents, as they are being unfairly burdened with debts they do not owe. Moreover, the issuance of counterfeit notices and the failure to carry out proper meter readings represent clear violations of consumer rights and breach the trust placed in KEDCO as a service provider.
In light of these concerns, the residents urgently appeal to the Economic and Financial Crimes Commission (EFCC), the National Human Rights Commission, and other relevant organizations to intervene and address this matter. They stress that KEDCO’s actions not only infringe upon consumer rights but also have the potential to provoke unrest and conflict within the community, particularly given the prevailing economic challenges nationwide.
Residents implore higher authorities to direct KEDCO to adhere strictly to proper meter reading procedures and billing practices, rather than relying on estimation and issuing false notices of outstanding debts. It is imperative that measures are taken to restore transparency, accountability, and fairness in KEDCO’s operations to prevent further harm to Gusau residents.
This appeal represents the Gusau Central community and all KEDCO customers affected by these alleged injustices.
